KARAKUŞ provides air transportation services to and from Turkey, with delivery to airports or directly to doorsteps worldwide. Thanks to agreements with selected agents, KARAKUŞ offers advantages in both space and pricing for shipments. Leveraging its industry experience and customer-focused approach, KARAKUŞ is rapidly expanding its client portfolio in air transportation.
Transportation Steps
1
Quotation Stage
Receiving customer requests and gathering detailed information
Preparing a transportation price quotation
Reaching an agreement with the customer and obtaining job acceptance
2
Transportation Planning and Routing
Selecting the appropriate vehicle based on the characteristics of the cargo
Planning vehicles and drivers
Determining the optimal route and evaluating alternative routes, if any
Preparing necessary permits or documents
3
Loading and Preparation
Packing and securely loading the products to be transported
Taking necessary cargo safety precautions
Performing required checks during loading (weight, dimensions, etc.)
4
Transportation Process and Tracking
Ensuring the driver follows cargo transportation instructions
Using GPS or other tracking systems to monitor the transportation process
Informing the customer about the delivery progress
5
Customs Procedures (in International Transportation)
Preparation and verification of customs documents
Management of potential customs processes and ensuring prompt resolution
6
Delivery and Unloading
Safely unloading the cargo at the specified destination
Ensuring the delivery is completed smoothly to the customer
Obtaining a delivery note or signed receipt during delivery
7
Post-Delivery Checks
Evaluating events that occurred during the transportation process
Collecting feedback to ensure customer satisfaction
Reporting any issues and developing proposed solutions
8
Accounting Procedures
Issuing the invoice to the customer after the transportation process is completed
Collecting the payment and completing accounting procedures
9
Reporting and Analysis
Preparing reports on completed shipments
Measuring operational efficiency and identifying areas for improvement