Our Quality Policies
As the KARAKUŞ International Transport team:
We believe in constant change and continuous development.
For this reason, we prefer to remain consistently active and engaged.
Our principle is “limitless learning.”
We aim for a “contemporary” level of service by applying modern technologies and software integrations supported by artificial intelligence to our services.
PROVIDING SERVICES IN ACCORDANCE WITH INTERNATIONALLY RECOGNIZED STANDARDS IS ONE OF OUR PRIMARY OBJECTIVES.
The quality of the services we provide to our clients depends on the quality of internal communication within our organization. We have established a friendly working environment and ensure to maintain it in all our business relationships. Team spirit forms the foundation of all our practices.
In pursuit of our goals and objectives, our customers are our most important stakeholders. Ensuring the continuous loyalty of our customers is the fundamental objective for all employees. Speed and reliability in service are our most important tools to achieve this goal. We take all necessary measures and carry out improvement activities to ensure that our services are seamless and inspire trust in our clients. The priorities of the organization are always determined by the expectations of our customers.
Our suppliers are considered members of our team and are evaluated in terms of the quality of service. The quality of our services also aligns with cost-efficiency. Regarding human resources, we believe in “continuous training” and view each training as an investment.
Any potential disruption in our organization is seen as an opportunity for new development. We transform every opportunity into an action plan. We strive to differentiate the services we provide.
We continuously analyze and improve the effective use of our resources. We provide a climate- and environmentally-friendly service approach.
All legal requirements related to our organization are meticulously monitored and fully complied with.
Quality is the foundation of every action we take and our way of life.
OUR DIFFERENCE LIES IN OUR PLANNED WORK APPROACH AND OUR DISCIPLINE FOCUSED ON THE SAME OBJECTIVES.
WE OFFER THIS TO ALL OUR STAKEHOLDERS.