Serbia Road Transport
Serbia Road Transport
Bordered by Croatia and Bosnia and Herzegovina to the west, and North Macedonia and Kosovo to the south, Serbia is a key destination where we provide regular transport solutions. With our in-house fleet and a team of experienced professionals, we offer partial (LTL) and full truckload (FTL) services for import and export shipments five days a week.
At KARAKUŞ, road transportation services are provided with a fleet of vehicles, each equipped with satellite technology. Multi-level adjustable racks, sliding roof systems, and mega trailers offer 30% more loading capacity compared to standard vehicles. These features allow materials of different sizes and types to be loaded without contact, preventing potential damage during transportation.
KARAKUŞ customers can track their shipments via the LOAD TRACKING Service Portal using the GPS satellite tracking system installed in the vehicles. They can access original shipment document copies in the archive section and view financial transactions.
With regular services five days a week, KARAKUŞ provides door-to-door export and import partial road transportation.
Transportation Steps
Quotation Stage
- Receiving customer requests and gathering detailed information
- Preparing a transportation price quotation
- Reaching an agreement with the customer and obtaining job acceptance
Transportation Planning and Routing
- Selecting the appropriate vehicle based on the characteristics of the cargo
- Planning vehicles and drivers
- Determining the optimal route and evaluating alternative routes, if any
- Preparing necessary permits or documents
Loading and Preparation
- Packing and securely loading the products to be transported
- Taking necessary cargo safety precautions
- Performing required checks during loading (weight, dimensions, etc.)
Transportation Process and Tracking
- Ensuring the driver follows cargo transportation instructions
- Using GPS or other tracking systems to monitor the transportation process
- Informing the customer about the delivery progress
Customs Procedures (in International Transportation)
- Preparation and verification of customs documents
- Management of potential customs processes and ensuring prompt resolution
Delivery and Unloading
- Safely unloading the cargo at the specified destination
- Ensuring the delivery is completed smoothly to the customer
- Obtaining a delivery note or signed receipt during delivery
Post-Delivery Checks
- Evaluating events that occurred during the transportation process
- Collecting feedback to ensure customer satisfaction
- Reporting any issues and developing proposed solutions
Accounting Procedures
- Issuing the invoice to the customer after the transportation process is completed
- Collecting the payment and completing accounting procedures
Reporting and Analysis
- Preparing reports on completed shipments
- Measuring operational efficiency and identifying areas for improvement
- Conducting performance and cost analyses
Employees
Truck Tractor
Trailer
Shipments in 2024
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